Enterprise Incident Management

IQ CAPA™ is an enterprise Incident and CAPA management system built from the ground up for the Microsoft^® SharePoint^® platform.

Allowing users across the organisation and supply chain to record policy breaches, secuity events, incidents, and deviations and to initiate corrective and preventive actions to resolve them.

By guiding the resolution of issues quickly and taking action to prevent their recurrence IQ CAPA™ ensures an efficient and effective process to resolve problems. IQ CAPA™ safeguards your organization’s future by securing compliance with industry and regulatory requirements and supports the improvement of customer satisfaction.

IQ CAPA™ provides an easy-to-use system designed to effectively manage the corrective action / preventive action process and integrate it with other processes, such as change control, audit, and customer complaints.

Using easily configurable forms and workflows, IQ CAPA™ allows organisations to benefit from a familiar interface and to leverage existing investments in collaboration software. Providing real-time visibility into incidents IQ CAPA™ helps identify areas that need improvement and where regulatory compliance risk exists.

IQ CAPA™ helps capture incidents and automates the management of their resolution from initiation to investigation, action, review and closure.